Privacy Policy

Security policy and responsibilities in the company

We have appointed Andrew Hodgson as our Data controller. If you have any questions regarding your data, please contact us via email.

How we collect your information

We collect information:

- Through our Website

- Over the Phone

- Via email enquiries

Documentation

- We retain client contact details in our Accounts system

- We have a contact management system that retains contact details.

- Any personal data processed by Ignite Improvement Limited is incidental to the services we provide; the primary purpose is not to process personal data.

What information do we collect?

Generally, we retain the following information: Name, Company Name, Address, Telephone Number and Email Address.

How do we use this information?

The information collected is used in two ways.

1. If our contact with you goes no further than a meeting and quotation, this information is archived in a secure file in compliance with the GDPR legislation requirements relating to information management.

2. If your enquiry leads to you working with us, your data will be used to assist with our service to you and be entered into our accounts system.

How is your information kept secure?

All information gathered is used or archived, and is kept secure with a view to preventing any unauthorised access to your data. We do not supply our data to any other companies without your specific consent.

Consent

Ignite Improvement Limited and its employees will never pass your information to a third party without your consent.

By providing us with your information, you have given consent for us to use it for the purposes stated above.

Accessing the data we hold about you

If you wish to view the data we hold on you, please email [email protected] and copies of your data will be provided.